Terms and
conditions

book an appointment

Thank you for using Dirt Divas for your cleaning service.


Please read over our policies and guidelines. We like to give all of our customer expectations up front and keep guidelines in place in order
to deliver professional and dependable service. Please let us know if you have any questions or conflicts.


Once again, thank you for using Dirt Divas,

Cancellation Policy/Schedule Changes (fees may apply)

Submit cancellations/schedule changes at Request Schedule Change or reply to your reminder email.

Although a 7-day notice is appreciated, to avoid fees we require notice of at least 2 BUSINESS DAYS prior to the original service date.

  • If cancellations/schedule changes are made 1 BUSINESS DAY prior to cleaning, 50% of your cleaning fee will apply.
  • If cancellations/schedule changes are made the DAY OF the cleaning 100% of your cleaning fee will apply.
  • If you cancel on the same DAY, we will not have time to fill your spot, which directly affects our employees’ income/retention.

FRIDAY AFTERNOON AND WEEKEND CHANGES: Please note that if you submit cancellations/schedule changes on a Friday for a Monday the 100% cancellation fee will apply due to our offices being closed over the weekend. If you submit cancellations after hours on Friday or over the weekend for a cleaning on Monday, the same day 100% cancellation fee will apply as well.